At Game Over, we strive to offer competitive and transparent delivery charges for our online shop. Delivery fees may vary based on factors such as the destination, package weight, and selected shipping method.

Free delivery is available across the UAE for orders exceeding 999 AED. For orders below this threshold, a delivery fee of 30 AED will be applied. Delivery charges for orders to other GGC countries will be calculated during the checkout process.

To view the exact delivery charge for your order, please proceed to the checkout page, where the fee will be calculated and displayed before you finalize your purchase. If you have any questions or need further assistance regarding delivery charges, feel free to contact our support team.

Delivery times at Game Over typically range from 1 to 3 business days within the UAE. For all other GCC countries, delivery takes approximately 4 to 6 business days. Once your order is dispatched, you’ll receive a tracking number to monitor its progress. If you have any specific delivery inquiries, feel free to reach out to our support team!

Once you place an order with Game Over, here’s what happens next:

1. Order Confirmation: You’ll receive an email confirming your order details and payment receipt.

2. Processing: Our team prepares your items, ensuring they meet our quality standards.

3. Shipping: Once ready, your order is dispatched, and you’ll receive a tracking number to monitor its journey.

4. Delivery: Depending on your location, your order will arrive within the specified delivery timeframe.

If you have any questions or need assistance during this process, our support team is here to help.

Yes, at Game Over, you will receive an invoice for your order. After completing your purchase, an invoice will be sent to the email address you provided during checkout. If you do not receive the invoice or need a physical copy, please contact our support team, and we will be happy to assist you.

At Game Over, your satisfaction is our priority. If you’re unsatisfied with your purchase, we offer a hassle-free return and refund policy:

1. Return Period: You can return products within 7 days of receiving your order, provided they are in original condition with all packaging and accessories.
2. Refund Process: Once we receive and inspect the returned item, a full refund will be processed to your original payment method within 5-7 business days.
3. Non-Returnable Items: Certain products, like software, downloadable content, or items with physical damage not caused by shipping, may not be eligible for return.
4. How to Initiate a Return: Contact our support team with your order details, and we’ll guide you through the process.

For more information, feel free to reach out—we’re here to assist!